Pt3 Privacy Policy – How We Protect Malaysian Users’ Information
This document explains how pt3 collects, uses, stores, and protects the personal information of users in Malaysia. Your privacy is our priority, and we are committed to managing your data transparently and responsibly.
Last updated: January 2026
What information does pt3 collect?
Pt3 collects various categories of information when you register, use the platform, or interact with our services. This data is gathered either directly from you or automatically during platform use.
Account and registration information
When registering a pt3 account, we collect full name, email address, phone number, date of birth, and login credentials. This information is necessary to create and verify your account and ensure only eligible users access the platform.
Payment information in Malaysian Ringgit (MYR)
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect payment method details such as bank name, masked bank account number, and transaction records. We do not store credit or debit card numbers directly — processing is done through secure payment providers.
Device and Browser Information
We automatically collect technical information including device type, operating system, browser version, IP address, screen resolution, and language used. This ensures the platform functions properly on your device and helps identify any technical issues.
Platform usage data
We record platform activity including visited pages, games played, session duration, clicks, and user actions. This data helps us understand how users interact with the platform to support continuous improvement.
Summary of Collected Data
- Name, Email, Phone Number
- MYR transaction information
- Device & Browser Type
- IP Address & General Location
- Activity & Game Session Data
How is Your Information Used?
Processing registration, verifying identity, managing accounts, and enabling secure login to the pt3 platform.
Processing deposits and withdrawals in MYR, verifying transactions, and managing your account's financial records.
Detecting suspicious activity, preventing fraud, protecting accounts from unauthorised access, and ensuring the safety of all users.
Providing relevant and accurate assistance when you contact our support team, including referencing your account history where necessary.
Analyzing usage patterns to enhance the user experience, improve the interface, and develop new features relevant to Malaysian users.
Sending important account notifications, transaction verifications, security updates, and promotional information to users who opt in.
Cookies and Tracking Technologies
Pt3 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our site.
We use three main types of cookies:
- Essential Cookies — Required for core platform functions such as maintaining login sessions and account security. These cookies cannot be disabled.
- Performance Cookies — Collecting anonymous usage data to help us understand how users engage with the platform and identify areas for improvement.
- Preference Cookies — Storing user settings like preferred language and display preferences for a smoother experience on future visits.
You can manage your cookie settings via your browser preferences. However, disabling essential cookies may affect platform functionality.
Is your information shared with third parties?
Pt3 does not sell or rent users' personal information to third parties for marketing purposes. However, there are limited circumstances where information may be shared:
- Payment Providers — Required transaction details are shared with authorized payment providers (such as FPX) to process deposits and withdrawals in RM.
- Legal Requirements — Information may be disclosed to Malaysian authorities where required by law, court order, or official investigation.
- Technical Service Providers — Service providers who help operate the platform may access data needed solely for technical purposes, under strict confidentiality agreements.
- Fraud Prevention — Information related to suspicious activity may be shared with relevant fraud prevention authorities if required.
Your rights as a pt3 user
As a pt3 platform user, you have the following rights regarding your personal information.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via support email and we will respond promptly.
If any of your personal information is inaccurate or outdated, you have the right to request corrections. You can update some details directly in your account settings.
You may request deletion of your personal data when closing your account, subject to any applicable legal record retention requirements in Malaysia.
How to Submit User Rights Requests
To submit any requests related to your privacy rights, contact pt3 support team by email at [email protected]. Please include your account details (registered name and email) along with your request. We will acknowledge your request within 3 business days and resolve it within a reasonable timeframe.
Data security and retention
Pt3 implements appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, destruction, or accidental disclosure.
Key protection measures we have in place include:
- Data is encrypted during transmission using industry-standard protocols.
- Strict access controls – only authorized staff can access user data
- Continuous monitoring to detect suspicious activity or unauthorized access
- Password storage uses one-way hashing methods that cannot be decrypted
- Regular security audits to identify and address system vulnerabilities
Account information is retained while your account is active. After account closure, certain records may be kept for periods required by Malaysian law for financial and compliance purposes.
Policy Changes and How to Contact Us
Pt3 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform enhancements. Each update will be posted here with the latest revision date shown at the top.
Active users will be notified of material changes via in-account notifications or their registered email. Continued use of the platform after amendments are published constitutes acceptance of the updated policy.
Contact us about privacy
If you have any questions, concerns, or requests regarding this privacy policy or how pt3 manages your data, please contact us:
Email: [email protected]
Our team operates 24/7 and will respond to privacy enquiries within a reasonable working timeframe.
Have questions about how pt3 protects your data?
Our support team is ready to answer any questions about privacy and data security. Contact us or check the FAQ section for more information.